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Where to complain about landlords in Dubai UAE

where to complain about landlords in dubai

Dubai’s real estate landscape is vibrant, but disputes between landlords and tenants can sometimes arise.

Understanding where to complain about landlords in Dubai and how to navigate such situations in 2024 is crucial.

This article will highlight the role of the Rental Dispute Center (RDC) and the expert advice of Al Mulla Lawyers & Legal Consultants.

Contact Al Mulla Law Firm in UAE. Click the WhatsApp icon below or go to the Contact Us page. Locations: Dubai, Abu Dhabi and Ras Al Khaimah.

Know Where to complain about landlords in Dubai

The Rental Dispute Center (RDC), supervised by RERA, is your go-to for resolving disputes. Follow these steps:

  1. Prepare all necessary paperwork.
  2. Visit the RDC at the Department of Land and Property in Dubai.
  3. File your complaint once the paperwork is complete.

The RDC is located at Baniyas Rd, near Etisalat Tower 1, Deira—Riggat Al Buteen—Dubai, United Arab Emirates. For inquiries and assistance, call +971 – 8004488.

The RDC operates during these hours: Monday to Thursday from 7:30 am until 3:30 pm, Friday to 12:00 pm.

Customer Service is available via phone, email, and chat from 7:30 am to 4:30 pm, Monday to Friday.

RERA complaint against landlord Documents

When filing a rental dispute case, ensure you have these documents:

  • Passport, residence visa, and Emirates ID.
  • Latest Ejari certificate.
  • Tenancy contract.
  • Recent DEWA bills.
  • Rental deposit slip.
  • Copies of cheques issued to the landlord.
  • Title of Deed and landlord’s passport copy.
  • Correspondence between you and the landlord regarding the dispute.
  • Other relevant supporting documents.

A rental dispute case fee is 3.5% of the total annual rent, with additional costs for translations, administration, and more.

Dubai Land Department complaints

Filing a complaint is straightforward:

  1. Visit the RDC and fill out your complaint.
  2. The typist will help formalize your document.
  3. Submit your claim online or offline.

The resolution process involves negotiation and potentially moves through different stages, including hearings, appeals, and more.

Rera Dubai complaints contact number

You can now make DLD enquiries through a new toll-free call centre number, which is [8004488].

FAQs about complaining against landlords in Dubai

You can lodge a complaint against a landlord in Dubai by visiting the Rental Dispute Center (RDC) at the Department of Land and Property in Dubai and filing your complaint once you have prepared all necessary paperwork.
If your landlord refuses to fix issues with the property in Dubai, you should document the problem, communicate with the landlord in writing, and if necessary, file a complaint with the Rental Dispute Center (RDC) to seek resolution.
You can file a complaint with RERA by visiting the Rental Dispute Center (RDC), which is supervised by RERA, and following the procedures outlined for lodging complaints against landlords.


Knowing where to complain about landlords in Dubai is essential for ensuring your rights are protected as a tenant.

The Rental Dispute Center plays a vital role in addressing disputes, and Al Mulla Lawyer & Legal Consultant is your ally for effective solutions.

Understanding the process empowers tenants to resolve conflicts and maintain peaceful rental experiences in Dubai’s dynamic real estate market.

Contact Al Mulla Lawyers today! Click the Whatsapp icon below or visit our Contact Us page.
Find us at these locations:
– Dubai: Deira, Port Saeed, Street 8, City Avenue Building, Office 705-708.
– Abu Dhabi: Corniche Street, Golden Tower, Office 22.
– Ras Al Khaimah: Al Nakheel, Al Maamoura Building (Emirates NBD Bank Building), Fourth Floor.

Learn about Lodging Complaint Real Estate Agent Dubai.

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